
Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Pure Motorhomes Holland. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Pure Motorhomes Holland.
- The Supplier means the operator of Pure Motorhomes Holland.
- The Client is also referred to as the hirer (s)
Included in rental rate
Unlimited free mileage
Value added tax (VAT)
Comp. Coverage with a deductible of 1,000,- EUR per loss
Partial coverage with a deductible of 300,- Eur per loss
3rd-party liability with a global limit of indemnity of 2,5 mio. €
Fiat mobility program + emergency service
Awning
Camper Money Card
In part, reversing camera
Dethleffs safety package
Air conditioning in driver's cabin
Outside cleaning
2 bottles of gas
Balancing wedges
CI cable
Cable reel
WC chemicals
Water hose
Provided accessories (included in rental rate) :
Not included in rental rate
Fuel
Operating costs
Return of the vehicle
Passenger compartment in clean condition, otherwise a fee of 109 € is charged
Toilet emptied, otherwise a fee of 155 € is charged
Fully fueled, otherwise the fuel cost and labour cost (25 EUR) are charged
Calculation of the rental rates
Basis for the calculation are the rates valid for the respective season. Check-in and check-out are counted as a single day, unless a 24 h period is exceeded at which point an extra day's hire is charged
Pick Up & Drop Off
Pick Up: tu-fr 14-17 pm
Drop Off: tu-fr 9-11 pm
Early/Late Drop-offs: 42 € per every extra hour/part of an hour
Saturday Pick Up & Drop off: Available for a fee of 75 € for each Pick Up/Drop off on a Saturday
Terms of payment
A non refundable booking deposit will be taken at time of booking confirmation to secure your booking. This amount will be detailed in your breakdown of pricing.
The remainder of payment will be collected 35 days prior to your rental commencement.
Payment for some physical extras and taxes may be payable at time of vehicle pick up. If this is the case these will be clearly itemised in your pricing breakdown.
Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your pick up location on collection of the vehicle
Amendment Fee
Any amendment after the first confirmed reservation will be charged 27 EUR per amendment.
Cancellation Fees:
In the event of a cancellation your initial booking deposit is non refundable. The following cancellation fees may also apply depending on when your booking is cancelled:
Up to 55 days prior to pick up: 10% of the remaining amount
Between 54 and 20 days before pick up: 50 % of the remaining amount
Less than 20 days before pick up: 80% of the remaining amount
At pick up or no show: 95% of the remaining amount
Age restriction
Minimum age: 21 respectively 25 years (Premium Luxury)
No maximum age
Vehicle weights / Driving License restrictions -
If renting a vehicle weighing more than 3.5 tonne, it is the driver's responsibility to check that his/her driver's licence permits him/her to drive it
Driver's license
Valid for at least one year before rental (at least 5 years for Premium Luxury)
Additional driver
No fee (maximum two drivers per motorhome)
Smoking
Not allowed in any vehicle
Pets
Exclusively to be accomodated on agreement with the rental station
Accidents
Immediate information of police, lessor and ANWB alarm switchboard
The damage has to be recorded and documented appropriately
Destination
The motorhome may be used for travelling within Europe
Trips outside of this area have to be agreed on by the lessor
Trips to any war or unstable zones are forbidden
Insurance
Comprehensive coverage: dedcutible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible
Full Terms and Conditions
A physical copy of these terms and conditions will be read and signed by customer at time of vehicle pick up also.
Dear Customer, your contract partner is the respective local rental station that will hand
the vehicle over to you. Therefore, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between the partners and licensees of the Supplier Holding, i.e. the respective local rental station (herein after referred to as the „Rental Firm“) and you. Please read these Terms and Conditions of Business carefully.
(*Translation only. The only legally binding version of this document is the German one.)
Driver
The driver must be at least 23 years old. In addition, the driver must have been in possession of a valid driving licence required for the rented vehicle for at least 3 years. Persons coming from a country other than the Netherlands must be in possession of a valid international driving licence that can be applied for in the country of origin. Exclusively the persons named in the vehicle reservation are entitled to drive the vehicle. In case a person other than the stated driver shall drive the vehicle, that must be notified before the beginning of the rental period. In such case, also the other driver concerned must submit a driving licence that is valid for the respective period.
Rental Period
The rental period begins, according to the date set forth in the rental contract, on a working day after 4 p.m. (as agreed) and ends on a working day at 10 a.m. Upon request, the vehicle can also be made available or returned on a Saturday for an additional charge and exclusively if that has been agreed before. It applies to all days that a contractual penalty shall be payable if the vehicle is returned after 10 a.m. An extension of the agreed rental period is only possible after the Rental Firm has given its respective approval. If the rental form has not given its approval, the Hirer must pay, for every day or part of a day that the vehicle is returned late, a contractual penalty according to the respective weekly rate plus an amount of € 400.00. This shall not apply in case the Hirer can prove that the rental period was exceeded due to a technical defect of the vehicle and that the Hirer notified the Rental Firm of that defect immediately after it had occurred.
If the vehicle is returned early before the agreed rental term has expired, there will be no refund of rental charges.
Against a charge to be paid in advance, the motorhome can be returned at another Supplier station, which, however, can only be done when approved by the Rental Firm and agreed before the beginning of the rental period.
Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance
certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer‘s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.
Repair and Defects
Despite good care and preventive maintenance, there may occur a mechanical defect in the motorhome during the trip. In such cases, repair work may exclusively be performed by a dealer of the respective (superstructure/vehicle) brand. In case of any repair and also damage exceeding an amount of € 150.00, the Hirer is obliged to enter into contact with the Rental Firm immediately and follow the instructions given by the Rental Firm. The Rental Firm will provide for counselling with regard to a correct handling or for arrangement of the repair. All repair work on both, the exterior and interior of the motorhome must be carried out by experts. Any unnecessary repair shall be at the Hirer‘s expense. The costs of repair incurred by the Hirer shall be reimbursed against submission of the specified repair invoices (made out to the Rental Firm) and handing over of the replaced parts.
The Rental Firm has insured the motorhome for cases of a transport back. This insurance contract was concluded with the ANWB (Dutch ADAC) so that, in case of serious damage or defects that make any further use of the vehicle impossible, a transport will be taken care of. Under such circumstances, the Hirer must not only immediately contact the Rental Firm.
Among the vehicle documents, there is also a European damage report form in which a possible damage as well as the data of the other party are to be stated. This form is to be submitted to the Rental Firm upon arrival.
Destinations
All countries stated on the Green Insurance Card can be visited with the motorhome.
All costs incurred (by our company) as a consequence of criminal activities or traffic offences committed by the Hirer or a passenger are to be borne by the Hirer. Any fines imposed are charged to the Hirer‘s account.
Utilization of the Motorhome
The Hirer must treat the motorhome in an extremely conscientious and careful manner. In all of our vehicles, smoking is not allowed. The Hirer has to see to it that he/she himself/herself as well as each of the other drivers stated in the rental contract always has the knowledge as well as the physical and mental ability required for driving the vehicle. The Hirer is obliged to check the oil and coolant levels as well as the tyre pressure regularly. Moreover, the Hirer has to comply with the written instructions enclosed with the vehicle documents. The Hirer is obliged to keep the vehicle and return it to the Rental Firm in a good condition.
Reservation and Payment
When making the reservation, legitimation by means of the identity card is required. Moreover, a valid driving licence must be submitted. The advance payment charged under the rental agreement is to be paid within 14 days from the receipt of the rental agreement; the remaining amount according to the rental contract must have been settled not later than 6 weeks before the beginning of the rental period. With regard to the security deposit to an amount of € 1,000.00 for the motorhome as well as of the security deposit to an amount of € 250.00 in case a navigation system is used as optional equipment, it is possible to make the payment by means of a bank/current-account card or a MasterCard or Visa Card when collecting the vehicle.
In case payment is not made in time, the Rental Firm is entitled to rescind the rental contract unilaterally. By making a reservation, the Hirer agrees that his/her personal data may be verified. In case the Hirer fails to collect the vehicle at the agreed point of time without cancellation or only uses the vehicle during part of the agreed rental period, he/she must pay the full rental charge nevertheless.
Breach of Contract
On no account, the Rental Firm shall be liable for any damage caused by a failure to make the motorhome available in time due to circumstances that the Rental Firm is not responsible for. If such failure to make the motorhome available, however, is caused by fault of the Rental Firm, the Hirer shall be entitled to compensation for the costs and the damage incurred. Such compensation is limited to an amount of € 250.00. If, due to the late availability of the vehicle, the rental period is reduced by more than 24 hours per rental week, the Hirer shall be entitled to rescind the rental contract for the entire period. In all cases of a late provision of the vehicle, the Rental Firm will refund to the Hirer the amounts due to him/her. In case the Rental Firm does not deliver the agreed vehicle, but offers an appropriate alternative instead, the Hirer must accept that.
Delivery and Return
The motorhome is delivered in a clean condition, with a full tank and equipped according to the inventory list submitted and must be returned in the same condition. If that is not the case, the Rental Firm shall be entitled to charge an amount of €109.00 for the cleaning of the interior. If the tank of the vehicle should not have been filled up, we charge the petrol costs as well as cost of work (€ 25.00). Any missing or defect items of the inventory list will be invoiced to you.
Any possible retentions will be set off against the security deposit.
Pets
In view of the experience we have made in the past, it is not allowed to carry along any pets in the motorhome, unless with the express approval of the Rental Firm.
Number of Persons
It is not allowed to use the motorhome with more persons than prescribed by law for the respective vehicle type (= specified number of seats and beds). After loading, the total weight must not exceed the permissible gross vehicle weight stated in the vehicle registration certificate (e.g. 3,500 kg), i.a. in connection with the driving licence Class B (up to 3,500 kg) or C (> 3,500 kg).
Instructions
Before the departure or upon reservation, a DVD (security deposit of € 12.50) with an explanation of the functions and utilization of the motorhome and its appliances and accessories can be made available to the Hirer upon request. In case there are any further questions regarding functions and utilization, the Hirer should ask the Rental Firm before starting the trip.
Final Settlement
Upon return, a final statement of account will be prepared and a possible amount remaining after deduction of any additional costs that may have to be paid by the Hirer will be transferred to a bank account or current account within 15 working days. When the costs to be paid by the Hirer exceed the amount of the security deposit, such costs are to be paid directly.
Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your pick up location on collection of the vehicle.
Insurance
Comprehensive coverage: dedcutible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible
Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance
certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer‘s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.